Jenna Brown: Being an Ombuds across borders by Making Complaints Count published on 2019-04-02T17:29:40Z Rob Behrens talks to Jenna Brown, Ombuds at the University of Denver and founder member of the European Network of Ombudsmen in higher education. Jenna shares her experience of being a higher education Ombudsman in the US and her passion for sharing learning among the global ombuds community. Genre Public services
