Design for experience–a public service design approach in the age of digitalization by FINSAM i Malmö published on 2021-05-11T08:08:12Z Idag träffar vi Jakob Trischler som på engelska pratar om sin artikel om hur tjänstedesign skulle kunna ta sig an utmaningar med digitalisering i offentlig sektor. Today we meet Jakob Trischler who will talk about his article om how service design could approach challenges with digitalization within the public sector. Read the whole article here: https://www.tandfonline.com/doi/full/10.1080/14719037.2021.1899272
