Gould Training Alex Gould London We love helping you communicate successfully. By providing communication skills that'll transform even the most challenging relationships and interactions, and enhancing your emotional intelligence, the universal key to communicating successfully when people are working under pressure. In a nutshell it's the ability when you're under pressure to speak up for yourself with firmness, clarity and integrity while treating others, even those you find difficult, with respect and understanding. Gould Training’s tracks Online Video Coaching by Gould Training published on 2020-03-29T16:34:49Z Saying no without jeopardising your reputation or career by Gould Training published on 2015-07-09T15:55:02Z Dealing with difficult people - angry or complaining customers by Gould Training published on 2015-05-18T19:40:01Z Dealing With Difficult People - a demanding boss by Gould Training published on 2015-05-15T16:16:56Z Emotional Intelligence at work (Rebroadcast) by Gould Training published on 2015-05-04T12:55:23Z How to complain effectively without getting embarrassed (Rebroadcast) by Gould Training published on 2015-05-03T20:52:02Z
Saying no without jeopardising your reputation or career by Gould Training published on 2015-07-09T15:55:02Z
Dealing with difficult people - angry or complaining customers by Gould Training published on 2015-05-18T19:40:01Z
How to complain effectively without getting embarrassed (Rebroadcast) by Gould Training published on 2015-05-03T20:52:02Z
