CX Management - BI Customer experience management podcast Oslo This is a podcast series by Prof. Anders Gustafsson (https://www.bi.edu/about-bi/employees/department-of-marketing/anders-gustafsson/) and Assoc. Prof. Carlos Velasco (www.carlosvelasco.info/), at BI Norwegian Business School, about topics related to customer experience management. CX Management - BI’s tracks E4 - Sensehacking: An inteview with Charles Spence by CX Management - BI published on 2021-10-04T20:22:24Z E3 - Touchpoints, qualities, and contexts: An interview with Arne de Keyser by CX Management - BI published on 2021-10-04T12:32:32Z E2 - The role of AI in customer experience: An interview with Markus Giesler by CX Management - BI published on 2021-09-30T07:39:19Z E1 - Introduction to customer experience management by CX Management - BI published on 2021-09-08T13:38:14Z
E4 - Sensehacking: An inteview with Charles Spence by CX Management - BI published on 2021-10-04T20:22:24Z
E3 - Touchpoints, qualities, and contexts: An interview with Arne de Keyser by CX Management - BI published on 2021-10-04T12:32:32Z
E2 - The role of AI in customer experience: An interview with Markus Giesler by CX Management - BI published on 2021-09-30T07:39:19Z
E1 - Introduction to customer experience management by CX Management - BI published on 2021-09-08T13:38:14Z
