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Today on the Salesforce Admins Podcast we’ve got Marciana Davis, a Project Analyst at Yurgosky. She came to Salesforce through PepUp Tech and has done a lot of work to give back to the community and help others get into the ecosystem. Join us as we talk about Marciana’s job breaking things as a QA analyst, how giving back can help you grow, and the key qualities of an Awesome Admin. You should subscribe for the full episode, but here are a few takeaways from our conversation with Marciana Davis. How PepUp Tech got Marciana hooked on Salesforce. Marciana started out studying development at school. When she got to Monroe College, she was still set on that path, but it didn’t quite seem right. She approached her professor and said, “Listen, I love computers but I’ve really found a niche for databases,” which led the professor to recommend an upcoming Salesforce bootcamp put on by PepUp Tech. What attracted Marciana to databases in the first place was “the way that you can easily manipulate them to get information that you need.” As Marciana says, “I’ve been a scatterbrain since birth,” so the ability to organize and sort information in so many different ways while still working on one thing was amazing to her. The amazing community that made Marciana feel welcome. At the boot camp, there’s a lot of information to take in over the four days, “but as you gain more experience on the platform and go into user group meetings—that definitely solidified my career path into Salesforce,” Marciana says. When she finally got a chance to free up her calendar and go to one, the people that she met and the passion they had for the platform was life-changing. “The meeting I went to was about inclusion,” Marciana says, “and I felt that for a long time in my past I haven’t been included as much as everyone else.” It struck a chord with her that the Salesforce Ohana makes it a priority and holds it as a core value. Breaking things, professionally. In Marciana’s job as a Project Analyst in the QA department at Yurgosky Consulting, “I basically break things and make sure that the engineers are fixing it.” That involves a lot of creativity, trying to do the same thing as many ways as she can think of to make sure that everything’s working. “All of this is clicking, folks, there’s no coding involved,” she says. For Marciana, the key to being an Awesome Admin is attention to detail: “You have to make sure you know what the client wants and how they want it.” At the same time, you need to cultivate patience, “because clients tend to change their minds,” she says. Finally, being a problem solver is key because of all the troubleshooting and learning you need to do as part of the job. How giving back can help you grow. Looking forward, Marciana is focused on giving back to the community by volunteering for PepUp Tech. She’s worked for the virtual boot camp course and is looking to volunteer in person. “Like my mom said, you didn’t get here alone and giving back is a way of saying thank you,” she says. She’s been helping students for the past couple weeks, and when they tell her what a blessing she’s been in their lives she says, “No, you’re a blessing because you’re helping me study for the certification.” Resources Trailmix by Alex Slack: BA & QA Training Social Marciana: @traveling_dev Gillian: @gilliankbruce Salesforce Admins: @SalesforceAdmns Love our podcasts? Subscribe today or review us on iTunes! Full Show Transcript Gillian Bruce: Welcome to the Salesforce Admins Podcast, where we talk about product, community, and careers to help you become a more awesome Salesforce Admin. I'm Gillian Bruce. This week, we've got another great pep up tech story coming for you. We're talking to Marciana Davis. She's a project analyst at Yugorski, and she also learned about Salesforce...