Future-proof Hotel Guest Loyalty Programs by techtalk.travel published on 2021-03-29T16:29:59Z This podcast episode answers questions and provides information about what guest loyalty programs in the hotel industry should entail beyond COVID and well into the future. What should a future-proof hotel guest loyalty program look like and offer? What are new customer loyalty demands? What do travelers find to be the most compelling aspect of hotel loyalty programs, and what can hotel brands do to drive engagement? Chi Chan, CCO at Ireckonu; Jen Wong, CEO at LaaSie; Hauke Lenthe, Managing Director, APAC & EMEA at Nomadix and William Darrah, Vice President of Sales at Amadeus Hospitality joined André Baljeu to discuss Loyalty Programs in the Hospitality Industry and share their views and perspectives on hotel customer loyalty strategies. Genre Business
