Ep.19 Data-Driven Government: The Role of CIOs with Brian Benn by Joe Toste published on 2020-11-12T23:15:03Z Podcast Questions Joe: But let’s kick off today with a little bit about you and your background as a NASA software engineer to wanting to move to the PHA side. What’s the story there? → Follow up: We have a fun connection through Yardi Systems – a big player in the property management world – which I only found out from our pre-podcast call when you were wearing a Yardi t-shirt. I called one of my buddies on the PHA team at Yardi and he told me he mailed you that shirt – Jeff Bischoff. Does that name ring a bell? …. We’ve got new swag coming in and it’s looking pretty hot – I’ll definitely have to send you some from my company Nagarro. From a podcast I recently listen to I know you’re an undercover nerd – I know digital transformation is a buzz word, but I want to push back a little bit, because everyone said they had a digital transformation plan before Covid and then got blown up in early 2020. Gary Brantley and I laughed that no one had this in their strategic plan coming into 2020. Where is the Atlanta Housing Authority at with its digital transformation journey right now? How do you think about innovation and leveraging cutting edge technology on the PHA side? Let’s talk about the narrative with CIOs like yourself who experience from C-Suite that IT is simply a cost center. You had some great points in your last podcast on changing the narrative along with a new mindset & shareholder-like buy-in. Expand upon that for us today. This might be more on the CTO side – but – how can the PHA leverage new analytics about its participants to make better decisions? Is this something you’re thinking about? What’s your technology vision for the public housing authority in Atlanta post-Covid? Lastly, before we hit the 60 Second “TechTables” segment – what’s the number one problem you are seeking to solve as the CIO at the Atlanta Housing Authority? 60 Second “TechTables” What do you know now that you wish you had known at the beginning (either personal, business, or blend)? LeBron James or Steph Curry? What’s your top 3 personal development books you’d recommend right now?