HDI The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. ©2020 HDI, all rights reserved. HDI is on the web at https://ubm.io/spoccast For over 30 years, HDI has partnered with thousands of organizations to improve their customer service and service management performance by educating their people, elevating their processes, and empowering their strategy. HDI’s tracks SPOCcast Episode 28 - Rae Ann Bruno on Customer Wow for IT by HDI published on 2020-08-06T14:54:21Z SPOCcast Episode 27 - Jason Wischer on Leadership and Listening by HDI published on 2020-07-28T14:15:00Z SPOCcast Episode 26 - David Moskowitz on Systems Thinking by HDI published on 2020-06-23T14:22:29Z SPOCCast Episode 25 - Claire Agutter on Service Management - E-Learning - Women in Tech - More by HDI published on 2020-03-19T15:20:48Z SPOCcast Episode 24 - Ben Brennan on Customer Experience for IT by HDI published on 2020-02-28T15:06:34Z SPOCcast Episode 23 - Charles Araujo on Digital Transformation by HDI published on 2020-01-14T22:20:51Z SPOCcast Episode 22 - Deborah Monroe on EQ and the Future of Work by HDI published on 2019-11-04T18:29:22Z SPOCcast Episode 21 - Julie Mohr on Disrupton and Knowledge by HDI published on 2019-10-09T18:59:52Z SPOCcast Episode 20 - Barclay Rae on the Evolving Role of IT by HDI published on 2019-09-16T21:23:11Z SPOCcast Episode 19 Michael Kublin on Leadership by HDI published on 2019-09-02T18:52:22Z
SPOCcast Episode 27 - Jason Wischer on Leadership and Listening by HDI published on 2020-07-28T14:15:00Z
SPOCCast Episode 25 - Claire Agutter on Service Management - E-Learning - Women in Tech - More by HDI published on 2020-03-19T15:20:48Z
SPOCcast Episode 24 - Ben Brennan on Customer Experience for IT by HDI published on 2020-02-28T15:06:34Z
SPOCcast Episode 23 - Charles Araujo on Digital Transformation by HDI published on 2020-01-14T22:20:51Z
SPOCcast Episode 22 - Deborah Monroe on EQ and the Future of Work by HDI published on 2019-11-04T18:29:22Z
SPOCcast Episode 20 - Barclay Rae on the Evolving Role of IT by HDI published on 2019-09-16T21:23:11Z
