Amy Screams at Software v1: Tagging, Analytics, Onboarding & Customer Success by Amy Hoy published on 2017-11-08T06:18:00Z PODCAST EXPERIMENT: totally unedited. JUICY RANTING ABOUT ANALYTICS and especially analytics as applied to the customer lifecycle, tag-based tools, automation tools, and charts. ALSO TAGGING. Ugh, tags. Forgive the coughing... editing is for the birds!