GSX+ Daily: “Anger Is a Letter Short of Danger” by Security Management

Hospitals are stressful places, especially when children’s health is involved. De-escalation techniques can help security personnel reduce tension and achieve a “zero incidents” environment, says Jim Sawyer, director of security for Seattle Children’s Hospital. In today’s GSX+ Daily podcast, Sawyer shares some key tips for calming confrontations across industries. Learn more at https://www.gsx.org/.