ML in the News: Small and Mid Size Businesses by machine learning

In a recent article for Fast Company, Geoff Webb talks about the transition of machine learning and artificial intelligence from the exclusive province of large enterprises, into the everyday work of small and mid sized businesses. Webb rightly notes the significant change that machine learning has enabled both in business operations (i.e., offering recommendations and insights about pricing) to customer-facing functions (i.e., chatbots and product recommendations). “Small businesses are using AI to solve a slew of problems that were, until recently, simply too complex to manage, too expensive to address, or required highly skilled and scarce data-scientist expertise,” Webb writes.