Jonathan Ullmer Excellence in school communications Useful booklets are written in many different languages to help parents, agents and overseas students understand what we do. Parents want key information about the basics about why they send their children here – how will they get into university, what happens when they don’t work hard enough, who is looking after my child overseas, what activities can they do….. This is what we aim to give them… Key information, linguistically appropriate, meeting parent and student needs Policies explained here in Vietnamese Policies are sent out to new parents with a covering email in their native language with a picture of the Principal on who they may have met overseas. One Italian parent write back and said thank you so much for sending it. She spoke perfect English so didn’t really need it, but she said how really nice it was for the college to make the effort to write to her in her own language and it really showed a level of care and support she had never seen from any other school her son had attended.