Customer Journey Mapping Conversation with Suite CX's Valerie Peck: Podcast 9 From CX Pilots by CX Pilots published on 2017-01-08T00:02:29Z A conversation with Valerie Peck, founder of Suite CX. Valerie is a Customer Experience pioneer and she tells us how she got started in this industry and the roll customer journey mapping has played in allowing her to blaze the early trails of CX. Genre Business