CX Spotlight Andrew Kerrigan North Sydney Helping businesses navigate and redefine the customer experience. Bringing you regular podcasts on the CX, Omni-Channel experience, filled with relevant, current stats and information from our CX research team. CX Spotlight’s tracks 2021 APAC CX Maturity Report - Ep 4. The Future Of CX And AI by CX Spotlight published on 2021-07-30T03:32:51Z 2021 APAC CX Maturity Report - Ep 3. The Evolution Of The Contact Centre by CX Spotlight published on 2021-07-13T00:43:22Z 2021 APAC CX Maturity Report - Ep2. The Impact of COVID-19 by CX Spotlight published on 2021-07-13T00:35:21Z 2021 APAC CX Maturity Report - Ep1. CX Maturity Model by CX Spotlight published on 2021-07-13T00:30:43Z Conversations In Isolation - Freshworks - Sreelesh Pillai by CX Spotlight published on 2020-11-11T00:50:07Z Conversations In Isolation - DSA - Gillian Stapleton by CX Spotlight published on 2020-10-21T09:19:57Z Conversations In Isolation - Avaya - Simon Vatcher by CX Spotlight published on 2020-10-08T05:26:26Z Conversations In Isolation - Staying Safe with Steve Fletcher of Drake International Ep. 41 by CX Spotlight published on 2020-07-29T03:04:57Z Conversations In Isolation - The Wisdom of Fiona Keough CEO of Auscontact Ep. 40 by CX Spotlight published on 2020-06-23T05:37:09Z Conversations In Isolation - Learnings from Gary McCourt at BGIS - Ep. 39 by CX Spotlight published on 2020-06-08T11:36:22Z
2021 APAC CX Maturity Report - Ep 4. The Future Of CX And AI by CX Spotlight published on 2021-07-30T03:32:51Z
2021 APAC CX Maturity Report - Ep 3. The Evolution Of The Contact Centre by CX Spotlight published on 2021-07-13T00:43:22Z
2021 APAC CX Maturity Report - Ep2. The Impact of COVID-19 by CX Spotlight published on 2021-07-13T00:35:21Z
2021 APAC CX Maturity Report - Ep1. CX Maturity Model by CX Spotlight published on 2021-07-13T00:30:43Z
Conversations In Isolation - Freshworks - Sreelesh Pillai by CX Spotlight published on 2020-11-11T00:50:07Z
Conversations In Isolation - DSA - Gillian Stapleton by CX Spotlight published on 2020-10-21T09:19:57Z
Conversations In Isolation - Staying Safe with Steve Fletcher of Drake International Ep. 41 by CX Spotlight published on 2020-07-29T03:04:57Z
Conversations In Isolation - The Wisdom of Fiona Keough CEO of Auscontact Ep. 40 by CX Spotlight published on 2020-06-23T05:37:09Z
Conversations In Isolation - Learnings from Gary McCourt at BGIS - Ep. 39 by CX Spotlight published on 2020-06-08T11:36:22Z
