'How Coronavirus is transforming complaint handling and what you can do about it’ by Elephants Don't Forget published on 2020-04-07T09:16:11Z Following the popular webinar on 'How coronavirus is transforming complaint handling and what you can do about it', panelists Adrian Harvey, Anthony Eghan, Sarah Lawrence and Caroline Wells recorded this podcast to discuss the complaint handling priorities and responses by regulated firms to the current crisis. Genre Business
