On CBTNews.com for November 20, 2018 by CBT Automotive Network published on 2018-11-20T14:59:12Z Top Characteristics to Look For When Hiring New Employees | What is the Best Question to Ask to Improve Results | Jim Ellis Auto Group is Now Focused On the Future Today on CBTNews.com - Tuesday, November 20th, 2018: The Top Characteristics to Look For When Hiring New Employees at Your Dealership - Anthony Santangelo, AutoMax As the old saying goes, you should never judge a book by its cover, and the same is true when choosing the employees you hire and train at your dealership. On today's show, Jim Fitzpatrick speaks to Anthony Santangelo, a national sales recruiter and trainer at AutoMax to discuss the characteristics and skill sets that dealers should be looking for when recruiting employees. What is the Best Question to Ask to Improve Results A new manager was hired to lead an underperforming team. Before the first meeting with the team, the owner of the company sat with the manager and asked how he was planning to approach this first meeting. The manager explained he would touch on a few important topics in this first meeting: Asking the team their opinion on why they had not achieved success, explain why he, as a new manager, was brought in and explain why his new way of running the team would help improve their performance. When the manager had finished, he asked the owner for his opinion on the strategy. The owner responded that the manager would not get accomplished what he had hoped. When the new manager asked why, the owner told him, “You are asking the wrong questions.” After Growing a Strong Business, Jim Ellis Auto Group is Now Focused On the Future The north area of Peachtree Boulevard in Atlanta is a mecca for car buyers. Tucked just inside of the city’s looping Interstate I-285, there are over a dozen auto dealerships in less than two miles. The taste and brand of the autos in the area range from Minis to Maseratis, Audis to Acuras and colossal corporate dealers to regional dealerships. Almost half of the dealers that line the two-mile stretch have one thing in common: they are Jim Ellis Auto Dealerships. The auto group also has locations throughout metro Atlanta and north Georgia where they have been serving the market since 1971.