S3: E2 - Keeping Up with Modern Patient Experience by CareCredit Podcasts published on 2021-09-21T14:15:41Z Discover new ways to support the needs of today’s digital patient in three key areas: confirmation appointment reminders, check-in kiosks and contactless, mobile payment solutions. Patty and Keith share how they have successfully implemented these technologies into their practice to increase patient satisfaction and practice efficiencies. This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in recording are the sole opinions of the Patty and Keith Casebolt. Your receipt of this material constitutes your acceptance of these terms and conditions. Comment by Ryan@SatisfiedPatient Great interview!! As pointed out, patient adoption is not the issue for appointment reminders and digital check-in kiosks. Our research shows that the #1 issue with digital check-in is not having the staff available to help the patient if they encounter problems. Great to hear this practice has this top-of-mind! 2021-09-29T14:43:50Z
