105 - Southwest Disruption / Air India News by Airlines Confidential published on 2021-10-12T01:54:25Z This week: Major service disruption at Southwest; Spotlight on Air India, The Tata Group, & Air travel competition in India; British Airways low cost spin-off back in the news; Listener Q: Is it time for public education to reduce the number of rude passengers? First Class passenger behaving badly-Fine or Whine? Plus the week's shout-outs. Genre Business